Contact Thamel Clinic — Confidential Sexual Health & Testing Private Appointments, Questions & Confidential Enquiries
How to reach Thamel Clinic — book a confidential appointment, ask a private question about testing or symptoms, or find clinic in Kathmandu. Discreet, non-judgmental, and straightforward.
Medically Reviewed Content
Reviewed by: STD Specialist (MBBS, MD - Medicine)
NMC Registration:
Last medical review: June 1, 2026
This content follows evidence-based medical guidelines and is regularly updated to reflect current medical practices.
Contact & Confidentiality in Kathmandu
- Privacy is protected — enquiries, bookings and results are handled discreetly; you choose how we contact you back.
- No referral needed — you can contact clinic directly; no letter or referral is required for testing or consultation.
- Language — consultations can be conducted in Nepali or English; let us know your preference.
- Location — clinic is in Kathmandu; confirm exact address and directions when booking.
Reaching the Clinic
Contacting a sexual health clinic can feel difficult — many patients delay because they are unsure what will be asked, whether it will be private, or whether they will be judged. At Thamel Clinic, enquiries and appointments are handled confidentially: you can ask a general question, describe symptoms, or book a test without your information being shared.
You do not need to explain everything before you attend. A short message or call to arrange a time is enough — detailed discussion happens privately at consultation itself. If you are unsure which test or service you need, say so; clinician will help you decide based on your specific exposure, symptoms, and timing.
For urgent situations — severe pain, fever with pelvic or genital symptoms, a recent high-risk HIV exposure, or a pregnancy-related concern — say it is urgent when you contact us so you can be seen promptly.
How to Reach Us
The simplest contact is a phone call or message to book a time. If you prefer not to call, you can use online booking page or send a written enquiry — tell us only what you are comfortable sharing; rest can wait until you attend.
When you contact us, useful things to mention (if you are comfortable): whether you have symptoms, whether there was a recent exposure and roughly when, and whether anything is urgent. This helps us offer right appointment length and right tests without multiple trips.
Phone & Message
Call or message for fastest response — say if matter is urgent.
Online Booking
Use booking page for a discreet, written way to arrange a visit.
Written Enquiry
Ask a question in writing if you prefer not to call; we reply confidentially.
Walk-In
Walk-in visits may be possible; booking ahead reduces waiting and ensures privacy.
What to Expect When You Contact Us
Enquiries are answered without judgment. You will not be asked intrusive questions before it is necessary — a brief description is enough to arrange right appointment. The clinical details, history, and any examination happen privately at consultation.
You can ask anonymously if you prefer — for example about window periods, which test is appropriate, or whether a symptom warrants a visit. Anonymous questions are answered honestly; if an in-person assessment is needed, we will say so plainly.
No Judgment
Your enquiry is treated professionally — you will not be lectured or shamed.
Minimal Information First
Share only what is needed to book; detailed history happens in private.
Anonymous Questions
General questions can be asked without identifying yourself.
Clear Next Step
You will leave exchange knowing what to book, when, and roughly what it costs.
When Contact Is Urgent
Some situations should not wait for a routine booking: a high-risk HIV exposure within roughly 72 hours (post-exposure prophylaxis is time-limited), severe testicular pain (torsion must be excluded within hours), severe pelvic pain or fever in a woman (possible pelvic inflammatory disease), or heavy bleeding in pregnancy.
Tell us it is urgent when you make contact — you will be seen promptly or directed to right emergency service. Do not self-treat with antibiotics first; partially treated infections are harder to diagnose and treat correctly.
PEP Window (~72h)
High-risk HIV exposure — post-exposure prophylaxis must start within ~72 hours.
Testicular Pain
Sudden severe testicular pain — torsion must be excluded urgently.
Pelvic Pain + Fever
In women — may be PID; early treatment protects fertility.
Do Not Self-Treat
Antibiotics before testing can mask infection — get assessed first.
After You Get in Touch
Once booked, your visit is private. Results are delivered confidentially, and any positive result is linked to treatment and follow-up — you will not be left with a report and no plan. If you need to cancel or move an appointment, contact us same way.
If you have contacted us before and are following up — for results, a repeat test, or a treatment review — mention your previous visit so we can continue your care rather than starting over.
Private Visit
Your attendance and results are confidential.
Results & Plan
Every result comes with an explanation and a clear next step.
Follow-Up
Previous patients — mention your earlier visit for continuity.
Reschedule
Need to move an appointment — contact us same way.
What You Can Contact Us About
| Service | What It Includes | Cost (NPR) |
|---|---|---|
| Confidential consultation | Symptoms, exposures, or general sexual health questions | Rs. 450 |
| STI testing | Site-matched NAAT and serology — single tests or panels | Lab rate |
| Urgent assessment | PEP, severe pain, pregnancy concerns — say it is urgent | Rs. 450 |
| Vaccinations | Hepatitis B, HPV and travel vaccines | Per dose |
Consultation fee Rs. 450; tests and treatments priced transparently at booking.
Why Contact Thamel Clinic
- Confidential — private enquiries, bookings and results.
- Non-judgmental — professional, respectful answers regardless of your situation.
- Honest — plain answers about what tests can and cannot tell you.
- Accessible — phone, message, online booking, or written enquiry.
- Linked care — results connect to treatment and follow-up.
Frequently Asked Questions
Can I ask a question without giving my name?
Yes — general questions can be asked anonymously; a name is only needed to book.
Is my enquiry private?
Yes — contact, bookings and results are handled confidentially.
What should I say when I contact you?
A short description is enough — symptoms, a recent exposure and roughly when, or simply that you want testing.
Do I need a referral?
No — you can contact clinic directly for testing or consultation.
What counts as urgent?
A high-risk HIV exposure within ~72 hours, severe testicular or pelvic pain, or a pregnancy concern — say it is urgent when you contact us.
Can I book in Nepali?
Yes — consultations and bookings are available in Nepali or English.
Still have questions? Contact us or book an appointment for personalized guidance.
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Emergency Contact Information:
National Emergency:
102 (Ambulance)
Our Clinic:
+977-9700682800 (WhatsApp available 24/7)
Bir Hospital Emergency:
+977-1-4412400
TU Teaching Hospital:
+977-1-4434320
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Last Updated: October 19, 2026 |Clinic: Thamel Clinic |Licensed: Registered